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An Unstructured Supplementary Service Data System for Daily Tracking of Patient Samples and Diagnostic Results in a Diagnostic Network in Malawi: System Development and Field Trial.

Daniel KillianEmma GibsonMphatso KachuleKara PalamountainJoseph Bitilinyu BangohSarang DeoJónas Oddur Jónasson
Published in: Journal of medical Internet research (2021)
Our findings suggest that a USSD-based system is a feasible, adoptable, and accurate solution to the challenges of untimely, inaccurate, or incomplete data in diagnostic networks. Certain design characteristics of our system, such as the use of USSD, and implementation characteristics, such as the supportive role of the field team, were necessary to ensure high participation and accuracy rates without any explicit financial incentives.
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