Optimizing Digital Tools for the Field of Substance Use and Substance Use Disorders: Backcasting Exercise.
Florian ScheibeinElsa CaballeriaMd Abu TaherSidharth AryaAngus BancroftLisa DannattCharlotte De KockNazish Idrees ChaudharyRoberto Perez GayoAbhishek GhoshLillian GelbergCees GoosRebecca GordonAntoni GualPenelope L HillIga Kender-JeziorskaEliza KurcevičAleksey LakhovIshwor MaharjanSilvia MatraiNirvana MorganIlias ParaskevopoulosZrinka PuharićGoodman SibekoJan StolaMarcela TiburcioJoseph Tay Wee TeckZaza TsereteliHugo López PelayoPublished in: JMIR human factors (2023)
The use of digital tools in the field of substance use is linked to a range of risks and opportunities that need to be managed. The current trajectories of the use of such tools are heavily influenced by large multinational for-profit companies with relatively little involvement of key stakeholders such as people who use drugs, service providers, and researchers. The current funding models are problematic and lack the necessary flexibility associated with best practice business approaches such as lean and agile principles to design and execute customer discovery methods. Accessibility and availability, digital rights, user-friendly design, and person-focused approaches should be at the forefront in the further development of digital tools. Global legislative and technical infrastructures by means of a global action plan and strategy are necessary and should include ethical frameworks, accessibility of digital tools for substance use, and continuous trend analysis as cornerstones.