The influence of collecting patient-reported outcome measures on visit satisfaction in rheumatology clinics.
Ryan D HonomichlIrene KatzanNicolas ThompsonAbby AbelsonChad DealSusannah RoseBrittany LapinPublished in: Rheumatology advances in practice (2020)
Collection of PROMs had no effect on visit satisfaction in rheumatology clinics, although there might be benefits for new patients. These largely null findings might be attributable to high satisfaction levels in our cohorts or to lack of provider review of PROM data with patients. Further research is indicated to determine the impact of provider communication of PROM results to patients on different domains of visit satisfaction.