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Otolaryngology Patient Satisfaction with In-Office Appointments and Virtual Visits Due to COVID-19.

Annie E Arrighi-AllisanAnni WongSunder GidumalJanki ShahPeter FilipAisosa OmorogbeJoshua RosenbergSatish GovindarajAlfred-Marc Iloreta
Published in: The Annals of otology, rhinology, and laryngology (2022)
Patients seen via telehealth during COVID-19 reported levels of satisfaction similar to those seen in-office the year prior. These telehealth satisfaction levels, however, are contextualized within the expected confines of a pandemic. Further research is required to determine whether satisfaction remains consistent as telemedicine becomes a ubiquitous component of medical practice.
Keyphrases
  • patient satisfaction
  • sars cov
  • healthcare
  • primary care
  • coronavirus disease
  • quality improvement