Characteristics of Veterans Experiencing Homelessness using Telehealth for Primary Care Before and After COVID-19 Pandemic Onset.
Lucinda B LeungEunice ZhangKaren ChuCaroline YooSonya GabrielianClaudia Der-MartirosianPublished in: Journal of general internal medicine (2024)
Despite decreased access to health information technology and low pre-pandemic telehealth use, veterans experiencing homelessness still sustained high use of telehealth in primary care post-pandemic. Women and racial-ethnic minorities had higher video uptake proportionately, suggesting that telehealth may address access disparities among these homeless-experienced patient groups. Identifying and targeting organizational characteristics (e.g., HPACT users) that predict telehealth use for improvement may be key to increasing adoption among VA primary care patients experiencing homelessness.
Keyphrases
- primary care
- health information
- mental illness
- sars cov
- coronavirus disease
- end stage renal disease
- general practice
- newly diagnosed
- ejection fraction
- chronic kidney disease
- social media
- case report
- healthcare
- polycystic ovary syndrome
- peritoneal dialysis
- electronic health record
- insulin resistance
- pregnancy outcomes