Developing effective communication skills in audiology using anonymous patient feedback.
Patrick BowersKelley GraydonPublished in: International journal of audiology (2024)
This study reveals that patient feedback led student Audiologists to report heightened seriousness in their interactions and increased attention on skills vital for patient-centred care. The process boosted students' confidence and reinforced awareness of the patient's perspective. Further research is needed to gauge the extent of these effects and explore the feasibility of implementing a large-scale patient feedback program in audiology training settings.