Exchange Relationships and Helping Behavior: An Empirical Analysis of Data from CGSS2015.
Junwei ZhengYu GuYan WangHongtao XiePublished in: Psychology research and behavior management (2022)
Leader-member exchange and team-member exchange have different effects on helping behavior. Compared with team-member exchange, the effect of leader-member exchange on helping behavior is stronger via affective commitment and job satisfaction. These results serve as a starting point for boosting the proactive behaviors of employees, thereby establishing a harmonious organizational climate.