Not Just How Many but Who Is on Shift: The Impact of Workplace Incivility and Bullying on Care Delivery in Nursing Homes.

Published in: The Gerontologist (2021)

Findings highlight "who" is on shift warrants as much attention as "how many" are on shift, offering additional insight into the staffing-care quality link.

Keyphrases

quality improvement
healthcare
palliative care
pain management
working memory
affordable care act
chronic pain
health promotion