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Healthcare workers' perspectives on a prescription phone program to meet the health equity needs of patients in the emergency department: a qualitative study.

Kathryn HodwitzGalo F GinocchioTali FedorovskyHannah GirdlerBrielle BossinClara Juando-PratsEvelyn DellAndrea SomersJennifer Hulme
Published in: CJEM (2024)
Our findings suggest that providing phones to marginalized patient populations may address digital and social health inequities; however, building trusting relationships with patients, understanding the unique needs of these populations, and operating within a biopsychosocial model of health are key to program success.
Keyphrases
  • emergency department
  • healthcare
  • end stage renal disease
  • public health
  • mental health
  • ejection fraction
  • chronic kidney disease
  • newly diagnosed
  • health information
  • health promotion
  • patient reported
  • social media