Racial and Ethnic Disparities in Patient Experiences in the United States: 4-Year Content Analysis of Twitter.

Yulin Hswen Jared B Hawkins Kara C Sewalk Gaurav Tuli David R Williams Kasisomayajula Vish Viswanath Sankaran Venkata Subramanian John S Brownstein

Published in: Journal of medical Internet research (2020)

The ACA mandated the implementation of the measurement of patient experience of care delivery. Considering that quality assessment of care is required, Twitter may offer the ability to monitor patient experiences across diverse racial and ethnic groups and inform the evaluation of health policies like the ACA.

Keyphrases

affordable care act
healthcare
mental health
quality improvement
social media
public health
health insurance
case report
palliative care
primary care
african american
pain management
risk assessment
chronic pain
human health