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Telehealth Adoption and Discontinuation by US Hospitals: Results From 2 Quasi-Natural Experiments.

Aaron BairdYichen ChengYusen Xia
Published in: JMIR formative research (2022)
Our findings suggest that telehealth adoption increases use but has mixed impacts on performance, given that cost and revenue increase. However, once telehealth is offered, removing it can have a negative impact on performance, implying that returning to prior performance levels, if telehealth is removed, may be challenging.
Keyphrases
  • electronic health record
  • healthcare