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A systematic review of the use of adolescent mystery clients in assessing the adolescent friendliness of health services in high, middle, and low-income countries.

Venkatraman Chandra-MouliCosima LenzEmmanuel S AdebayoIliana Lang LundgrenLucia Gomez GarberoSubidita Chatteriee
Published in: Global health action (2019)
The research evaluations/studies in this review highlight the usefulness of mystery clients as a method to gain insight, from an adolescent perspective, on the quality of ASRH services for research and monitoring and evaluation of programmes.
Keyphrases
  • young adults
  • mental health
  • healthcare
  • primary care
  • childhood cancer
  • hiv testing
  • quality improvement