"But His Yelp Reviews Are Awful!": Analysis of General Surgeons' Yelp Reviews.

Cynthia Liu Meka Uffenheimer Yosef Nasseri Jason Cohen Joshua Ellenhorn

Published in: Journal of medical Internet research (2019)

As the most common category of complaints was about physician demeanor, surgeons may optimize their Web-based reputation by improving their bedside manner. A surgeon's Web presence, private practice, and the total number of reviews are significantly associated with both positive and negative reviews.

Keyphrases

quality improvement
primary care
healthcare
meta analyses
emergency department
thoracic surgery
systematic review
minimally invasive