A qualitative study of patients' feedback about Outpatient Parenteral Antimicrobial Therapy (OPAT) services in Northern England: implications for service improvement.
Maureen TwiddyCarolyn J Czoski MurraySamantha J MasonDavid MeadsJudy M WrightElizabeth D MitchellJane Mintonnull nullPublished in: BMJ open (2018)
Services configurations must accommodate the diversity of the local population. Poor communication can leave patients lacking the confidence needed to be a competent collaborator in their own care and affect their perceptions of the service.