Evaluating quality of contraceptive counseling using SERVQUAL model: A cross-sectional study in southern Ethiopia, 2021.
Temesgen Geta HardidoTigistu ToruBizuayehu Atinafu AtaroTilahun SaolPublished in: Women's health (London, England) (2023)
In all health facilities, the quality of contraceptive counseling services was low. Family planning users had high expectations of the contraceptive counseling service compared to that which they received.