Design thinking in applied informatics: what can we learn from Project HealthDesign?

Design thinking is a systematic approach to problem-solving characterized by cooperation and collaboration. PHD generated significant impacts as measured by citations, reach, and overall effect on participants. PHD's design thinking methods are potentially useful to other work on cyber-physical systems, such as the use of AI in healthcare, to propose structural or policy-related changes that may affect adoption, value, and improvement of the care delivery system.