An integrative review on conflict management styles among nursing professionals: implications for nursing management.
Leodoro J LabragueZaid Al HamdanDenise M McEnroe-PetittePublished in: Journal of nursing management (2018)
This integrative review provided up-to-date evidence that is useful when formulating interventions to equip nurses with positive conflict-management styles necessary to mitigate and manage conflict. Such interventions may include: structured training on conflict management, team building, and conflict coaching activities, continuing professional development, reflective exercises, simulation, and role playing.