Applying an Extended UTAUT2 Model to Explain User Acceptance of Lifestyle and Therapy Mobile Health Apps: Survey Study.
Eva-Maria SchomakersChantal LidyniaLuisa Sophie VervierAndré Calero ValdezMartina ZieflePublished in: JMIR mHealth and uHealth (2022)
The results indicate that, rather than by utilitarian factors like usefulness, mHealth app acceptance is influenced by emotional factors like hedonic motivation and partly by habit, social influence, and trust. Overall, the findings give evidence that for the health care context, new and extended acceptance models need to be developed with an integration of user diversity, especially individuals' prior experience with apps and mHealth.