Clinical risk in remote consultations in general practice: findings from in-COVID-19 pandemic qualitative research.
Rebecca RosenSietse WieringaTrisha GreenhalghClaudia LeoneSarah Rybczynska-BuntGemma HughesLucy MooreSara E ShawJoseph WhertonRichard ByngPublished in: BJGP open (2022)
Notwithstanding potential benefits, if remote consultations are to work safely, risks must be actively mitigated by measures that include digital inclusion strategies, enhanced safety-netting, and training and support for staff.