The Representational Function of Clinic Design: Staff and Patient Perceptions of Teamwork.
Lisa LimRuth KanferRobert J StroebelCraig M ZimringPublished in: HERD (2020)
The findings of the study provide implications for designing team-based primary care clinics to enhance the teamwork experience of both staff members and patients, which is also applicable to teamwork perceptions in other settings where both inhabitants and visitors are main user groups of the spaces. This study illustrates the representational function of space: Organizations can emphasize their values via layout design by regulating what they show to inhabitants or visitors.