Analysis of Online Reviews of Orthopaedic Surgeons and Orthopaedic Practices Using Natural Language Processing.
David W G LangerhuizenLaura E BrownJob N DoornbergDavid C RingGino M M J KerkhoffsStein J JanssenPublished in: The Journal of the American Academy of Orthopaedic Surgeons (2021)
For individual orthopaedic surgeons and orthopaedic offices, patient experience may be influenced mostly by the patient-clinician relationship. Training in more effective communication strategies may help improve self-reported patient experience.