Climate action, staff engagement, and change management: A paediatric hospital case study.
Richard J WebsterPublished in: Healthcare management forum (2023)
Planetary health and triple bottom line accounting are concepts healthcare organizations are starting to grapple with. While a few Canadian hospitals are early pioneers in efforts to deliver healthcare with less greenhouse gases, many hospitals struggle with adding a climate lens to their operations. This case study highlights a five year journey at CHEO to roll-out a hospital-wide climate strategy. CHEO has created new reporting structures, revised resource allocation, and launched net-zero targets. This hospital net-zero case study is an illustration of climate actions, given certain contexts, rather than a roadmap. Establishing this hospital-wide strategic pillar-during a global pandemic-has yielded (i) cost savings, (ii) an inspired workforce, and (iii) meaningful greenhouse gas reductions.