Humanization of care in pediatric wards: differences between perceptions of users and staff according to department type.
Claudia MandatoM A SianoA G E De AnserisM TripodiG MassaR De RosaM BuffoliA LamannaP SianiP VajroPublished in: Italian journal of pediatrics (2020)
Future humanization interventions to ensure child- and family-friendly hospital care call for careful preliminary assessments, tailored to each pediatric ward category, which should consider possible differences between perceived and verified characteristics.