Patient and visitor aggression in healthcare: A survey exploring organisational safety culture and team efficacy.
Birgit HeckemannSabine HahnRuud J G HalfensDirk RichterJos M G A ScholsPublished in: Journal of nursing management (2019)
Consideration of the physical environment and a positive shared organisational attitude regarding patient and visitor aggression are crucial for high team efficacy. General hospitals could benefit from approaches utilized in psychiatry to enhance staff efficacy in managing patient and visitor aggression.