Experience feedback committees: A way of implementing a root cause analysis practice in hospital medical departments.
Patrice FrançoisAndré LecoanetAlban CaporossiAnne-Marie DolsArnaud SeigneurinBastien BoussatPublished in: PloS one (2018)
Healthcare professionals adhered to the system-based approach to patient safety, but we observed difficulties in holding regular meetings and deviations from the theoretical framework. These findings confirm the difficulties of practicing RCA in the healthcare setting. Nevertheless, EFCs can be vectors of safety culture and teamwork.