Impact of the cost-of-living crisis on patient preferences towards virtual consultations.
Tetiana LunovaKatherine-Helen HurndallRoberto CrespoPeter HowittMelanie LeisKate GraileyAra DarziAna Luísa NevesPublished in: Journal of telemedicine and telecare (2024)
Since the onset of the cost-of-living crisis, public preference for virtual consultations has increased, particularly in younger population. This contrasts with older adults and people with lower-than-average incomes. The rationale behind patients' preferences should be investigated to ensure patients can access their preferred modality of care.