Finding the Patient's Voice Using Big Data: Analysis of Users' Health-Related Concerns in the ChaCha Question-and-Answer Service (2009-2012).

Chad Priest Amelia S Knopf Doyle Groves Janet S Carpenter Christopher Furrey Anand Krishnan Wendy R Miller Julie L Otte Mathew Palakal Sarah E Wiehe Jeffrey S Wilson

Published in: Journal of medical Internet research (2016)

The private nature of the ChaCha service provided a perfect environment for maximum frankness among users, especially among adolescents posing sensitive health questions. Adolescents' sexual health queries reveal knowledge gaps with serious, lifelong consequences. The nature of questions to the service provides opportunities for rapid understanding of health concerns and may lead to development of more effective tailored interventions.

Keyphrases

healthcare
mental health
big data
public health
artificial intelligence
physical activity
machine learning
health information
young adults
case report
health insurance
gene expression
deep learning
genome wide
risk assessment
single cell
human health
quantum dots