Telemedicine Impact on the Patient-Provider Relationship in Primary Care During the COVID-19 Pandemic.
Katerina AndreadisKimberly MuellersJessica S AnckerCarol HorowitzRainu KaushalJenny J LinPublished in: Medical care (2023)
Telemedicine has altered structure and process aspects of primary health care such as the physical spaces of encounters, creating a new setting to which both patients and providers must adjust. It is important to recognize the opportunities and limits that this new technology has to help providers maintain the type of one-on-one attention that patients expect and that contributes to relationship building.