"Mm-hm," "Uh-uh": are non-lexical conversational sounds deal breakers for the ambient clinical documentation technology?
Brian D TranKareem LatifTera L ReynoldsJihyun ParkJennifer Elston LafataMing Tai-SealeKai ZhengPublished in: Journal of the American Medical Informatics Association : JAMIA (2023)
Current ASR solutions are not capable of properly recognizing NLCS, particularly those that convey clinically relevant information. Although the volume of NLCS in our evaluation data was very small (2.4% of the total corpus; and for NLCS that conveyed clinically relevant information: 0.06%), incorrect recognition of them could result in inaccuracies in clinical documentation and introduce new patient safety risks.