A key performance indicators redefinition initiative at a school of pharmacy using a modified Delphi consensus technique.

Teresa M Salgado Taylor N Reynolds Laura M Frankart David A Holdford Joseph T DiPironull null

Published in: Pharmacy practice (2020)

Ultimately, 35 KPIs achieved consensus as essential to measure achievement of benchmarks for the school, which totals 44 KPIs, including nine university mandated KPIs. The process facilitated faculty and staff involvement in KPI selection and achieved improved focus for programmatic assessment.

Keyphrases

physical activity
mental health
clinical practice
quality improvement
high school
medical students
medical education