The use of telephone communication between nurse navigators and their patients.

Brody HeritageProfessor Clare HarveyJanie BrownDesley HegneyEileen WillisAdele BaldwinDavid HeardSandy MclellanVirginia ClaytonJamin ClaesMelanie LangVenessa Curnow

Published in: PloS one (2020)

As patients and carers preferred to access their NN directly than via the 1800 number, further research should explore options best suited to this group of patients outside normal business hours.

Keyphrases

end stage renal disease
ejection fraction
newly diagnosed
chronic kidney disease
prognostic factors
peritoneal dialysis