Engagement as a Driver of Growth of Online Health Forums: Observational Study.
Rahul GopalsamyAlexander SemenovEduardo PasiliaoScott McIntoshAlexander NikolaevPublished in: Journal of medical Internet research (2017)
This study supports the claim that network effects play an important role in accelerating OHF growth, opening the door to exploiting these effects in calculated ways. In such efforts, engagement metrics can be used to monitor the "health" of an OHF and to identify the users most important to its success.