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Texting is caring: a content analysis of clinical text messages by hospitalists.

Claire Elyse DonnellyPerla L FloresMichael WeinerAreeba Y KaraJoy L Lee
Published in: BMJ open quality (2023)
Most CTS communication centred around direct clinical management. Fewer messages were focused on non-clinical areas such as administrative tasks or personal communication. Further examination of care delivery, error communication and the consequences of the care discussed in messages would help clinical leaders understand the impact of clinical texting on teamwork and quality of care.
Keyphrases
  • healthcare
  • palliative care
  • quality improvement
  • pain management