Features of a Patient Portal for Blood Test Results and Patient Health Engagement: Web-Based Pre-Post Experiment.
Bas StruikmanNadine BolAnnelijn GoedhartJulia C M Van WeertEsther P W A Talboom-KampSanne van DelftAdriana Anne Elisabeth Maria BrabersLiset van DijkPublished in: Journal of medical Internet research (2020)
Adding text and visualization features can attenuate the decrease in patient health engagement in participants who receive outcomes of a blood test via a patient portal, particularly when blood test results are (partly) normal. This suggests that explanatory text and visualization can be reassuring. Future research is warranted to determine whether these results can be generalized to a patient population who receive their actual blood test results.