The experiences of patients, family caregivers, healthcare providers, and health service leaders with compassionate care following hospitalization with COVID-19: a qualitative study.
Robert SimpsonZara SzigetiChristine L SheppardJaqueline MinezesSander L HitzigAmanda L MayoLawrence RobinsonMaria LungMarina Bastawrous WasilewskiPublished in: Disability and rehabilitation (2022)
Compassionate care is not a given for people hospitalized with COVID-19. Healthcare providers must feel safe to provide care before responding compassionately. People hospitalized with COVID-19 experience additional suffering through isolation. Compassionate care for people hospitalized with COVID-19 is more readily identifiable in the rehabilitation setting. However, compassion fatigue and burnout in this context threaten healthcare sustainability.IMPLICATIONS FOR REHABILITATIONHealthcare providers need to feel physically and psychologically safe to provide compassionate care for people hospitalized with COVID-19.People hospitalized with COVID-19 infection experience added suffering through the socially isolating effects of physical distancing.Compassion and virtuous behaviours displayed by healthcare providers are expected and valued by patients and caregivers, including during the COVID-19 pandemic.High levels of compassion fatigue and burnout threaten the sustainability of hospital-based care for people with COVID-19.
Keyphrases
- healthcare
- coronavirus disease
- sars cov
- palliative care
- end stage renal disease
- quality improvement
- newly diagnosed
- affordable care act
- chronic kidney disease
- ejection fraction
- pain management
- respiratory syndrome coronavirus
- peritoneal dialysis
- prognostic factors
- depressive symptoms
- social media
- health information
- patient reported
- health insurance