A systematic review of artificial intelligence-powered (AI-powered) chatbot intervention for managing chronic illness.
Moh Heri KurniawanHanny HandiyaniTuti NurainiRr Tutik Sri HariyatiSutrisno SutrisnoPublished in: Annals of medicine (2024)
The reviewed studies suggest promising acceptance of AI-powered chatbots for self-managing chronic conditions. However, limited evidence on their efficacy due to insufficient technical documentation calls for future studies to provide detailed descriptions and prioritize patient safety. These chatbots employ natural language processing and multimodal interaction. Subsequent research should focus on evidence-based evaluations, facilitating comparisons across diverse chronic health conditions.