Protocol for a Randomized Controlled Trial of Proactive Web-Based Versus Telephone-Based Information and Support: Can Electronic Platforms Deliver Effective Care for Lung Cancer Patients?
Christine Louise PaulAllison W BoyesLorna O'BrienAmanda L BakerFrans A HenskensIan A RoosTara Clinton-McHargDouglas BellamyGlenda ColburnShiho Karina RoseMartine Elizabeth CoxElizabeth A FradgleyHannah BairdDaniel BarkerPublished in: JMIR research protocols (2016)
If proven effective, electronic approaches such as live-chat and email have the potential to increase the accessibility and continuity of supportive care delivered by community-based services. This evidence may also inform the redesigning of helpline-style services to be effective and responsive to patient needs.