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The perspectives of patients with type 2 diabetes mellitus on marketing mix elements in primary health care: a quantitative study from Lithuania.

Aida BudreviciuteRamunė KalėdienėRenata PaukštaitienėLiudmila BagdonienėMindaugas StankūnasLeonas Valius
Published in: Primary health care research & development (2021)
Marketing mix analysis provides information about patients' expectations of primary health care services and identifies areas of improvement for the health services provided by primary health care institutions. The competitiveness of primary health care services is strengthened by enhancing value for patients, by using elements of the health care marketing, and by increasing patient satisfaction.
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