Reducing no-show visits and disparities in access: The impact of telemedicine.

Connie C ShaoMeghna H KattaBurke P SmithBayley A JonesLauren T GleasonAlizeh AbbasNikita WadhwaniEric L WallaceMichael J MugaveroDaniel I Chu

Published in: Journal of telemedicine and telecare (2024)

Telemedicine effectively reduced no-show visits. However, limiting telemedicine to video-based visits only exacerbated disparities in access. Phone calls allow historically underserved patients from lower socioeconomic backgrounds to access healthcare and should be included within the definition of telemedicine.

Keyphrases

healthcare
end stage renal disease
ejection fraction
newly diagnosed
chronic kidney disease
prognostic factors
affordable care act
patient reported outcomes
social media
health information