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Implementation and evaluation of an electronic consult program at a large academic health system.

Anita AroraRenee FekietaErica SpatzBrita RoyKarla MarcoMona SharifiDinesh PashankarBabar Khokhar
Published in: PloS one (2024)
Data evaluating this eConsult program demonstrated robust uptake of the eConsult workflow as well as high satisfaction amongst primary care and specialty clinicians. Effective implementation strategies included engaging leadership, building a dedicated team, and developing quality assurance mechanisms. These experiences and findings may inform implementation at health systems interested in eConsult programs.
Keyphrases
  • primary care
  • quality improvement
  • healthcare
  • electronic health record
  • palliative care
  • public health
  • mental health
  • general practice