PReSaFe: A model of barriers and facilitators to patients providing feedback on experiences of safety.
Aoife De BrúnEmily HeaveyJustin WaringPamela DawsonJason ScottPublished in: Health expectations : an international journal of public participation in health care and health policy (2016)
When collecting patient feedback on experiences of safety, it is important to consider what may help or hinder this process, beyond the process alone. We present a staged model of prerequisite barriers and facilitators and hypothesize that each stage needs to be achieved for patients to provide feedback on safety experiences. Implications for collecting meaningful data on patients' safety experiences are considered.