Companion robots for older people: importance of user-centred design demonstrated through observations and focus groups comparing preferences of older people and roboticists in South West England.
Hannah Louise BradwellKatie Jane EdwardsRhona WinningtonSerge ThillRhona WinningtonPublished in: BMJ open (2019)
The observed misalignment of opinion between end users and developers on desirable design features of companion robots demonstrates the need for user-centred design during development.
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