Revalidation and quality assurance: the application of the MUSIQ framework in independent verification visits to healthcare organisations.
Ann GriffinAlex McKeownRowena VineyAntonia RichTrevor WellandIrene GafsonKatherine WoolfPublished in: BMJ open (2017)
Influencing teams whose prime responsibility is establishing processes and evaluating progress was crucial for internal quality improvement. Visits acted as a nudge, generating internal quality review, which was reinforced by visit teams with relevant expertise. Diverse team membership, knowledge transfer and timely feedback made visits more impactful.