Predictors of Patients' Loyalty Toward Doctors on Web-Based Health Communities: Cross-Sectional Study.
Tailai WuZhaohua DengZhuo ChenDonglan Stacy ZhangXiang WuRuoxi WangPublished in: Journal of medical Internet research (2019)
Patients' loyalty toward doctors in Web-based health communities is important for the effectiveness of doctors' advice or service in Web-based health communities. The research results not only fill the gaps in the literature of the patient-doctor relationship and Web-based health communities but also has many implications for establishing patients' loyalty on Web-based health communities and in physical context.