Experiences and views of people who frequently call emergency ambulance services: a qualitative study of UK service users.

People with relevant experience were involved throughout developing, undertaking and disseminating this research. Two public contributors helped design and deliver the study, including developing and analysing service user interviews and drafting this paper. Eight public members of a Lived Experience Advisory Panel contributed at key stages of study design, interpretation and dissemination. Two more public contributors were members of an independent Study Steering Committee. This article is protected by copyright. All rights reserved.