Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment.

Timothy W Bickmore Dina Utami Robin Matsuyama Michael K Paasche-Orlow

Published in: Journal of medical Internet research (2016)

Conversational agents can be used to improve accessibility to Web-based searches in general and clinical trials in particular, and can help decrease recruitment bias against disadvantaged populations.

Keyphrases

health information
social media
clinical trial
healthcare
open label
double blind
phase iii