Assessing Patient Experience and Healthcare Quality of Dental Care Using Patient Online Reviews in the United States: Mixed Methods Study.

Ye Lin Yan Alicia Hong Bradley S Henson Robert D Stevenson Simon Hong Tianchu Lyu Chen Liang

Published in: Journal of medical Internet research (2020)

These findings suggest that online patient reviews could be used as a data source for understanding the patient experience and healthcare quality in dentistry.

Keyphrases

healthcare
health information
case report
quality improvement
social media
palliative care
clinical trial
oral health
pain management
data analysis