Perioperative application of chatbots: a systematic review and meta-analysis.
Shih-Jung LinChin-Yu SunDan-Ni ChenYi-No KangNai Ming LaiKee-Hsin ChenChiehfeng ChenPublished in: BMJ health & care informatics (2024)
This review demonstrates that perioperative chatbots are well received by the majority of patients with no reports of harm to-date. Chatbots may be considered as an aid in perioperative communication between patients and clinicians and shared decision-making. These findings may be used to guide the healthcare providers, policymakers and researchers for enhancing perioperative care.