Public Perception of Artificial Intelligence in Medical Care: Content Analysis of Social Media.
Shuqing GaoLingnan HeYue ChenDan LiKaisheng LaiPublished in: Journal of medical Internet research (2020)
Our findings indicate that people are most concerned about AI technology and applications. Generally, the majority of people held positive attitudes and believed that AI doctors would completely or partially replace human ones. Compared with previous studies on medical doctors, the general public has a more positive attitude toward medical AI. Lack of trust in AI and the absence of the humanistic care factor are essential reasons why some people still have a negative attitude toward medical AI. We suggest that practitioners may need to pay more attention to promoting the credibility of technology companies and meeting patients' emotional needs instead of focusing merely on technical issues.
Keyphrases
- artificial intelligence
- healthcare
- social media
- machine learning
- big data
- deep learning
- health information
- mental health
- end stage renal disease
- ejection fraction
- chronic kidney disease
- primary care
- newly diagnosed
- prognostic factors
- palliative care
- health insurance
- pain management
- chronic pain
- patient reported
- induced pluripotent stem cells
- general practice