"Why Couldn't I Go in To See Him?" Bereaved Families' Perceptions of End-of-Life Communication During COVID-19.
Shelli L FederDawn SmithHilary GriffinScott T ShreveDaniel KinderAnn Kutney-LeeMary J ErsekPublished in: Journal of the American Geriatrics Society (2021)
Communication between patients, families, and healthcare teams at the end of life remains critically important during times of limited in-person visitation. Families report that low-quality communication causes profound distress that can affect the quality of dying and bereavement. Innovative strategies are needed to ensure that high-quality communication occurs despite pandemic-related visitation restrictions.